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LSS & Process Improvement for Customer Experience

March 22 - 24, 2010, Trump International Beach Resort, Florida

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Register by February 26, 2010 and receive up to $200 off!


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podcasts_smPodcasts


  • Design for Six Sigma Tools You Need to Know Right Now
  • Best Practices for Aligning the Customer Experience with Process Improvement: A Covance Case Study
  • How to Achieve an Award Winning Process Excellence Program—A Lloyd’s Register Case Study
  • How to Tap into Structured Innovation for Process Improvement—A Steelcase Case Study
  • Six Sigma Under Attack—Where Do You Draw the Line?
  • Rethink: A Business Manifesto for Cutting Costs and Boosting Innovation: An Interview with Author Ric Merrifield
  • Lean Six Sigma: The Next Generation

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Design for Six Sigma Tools You Need to Know Right Now

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